SPEECH-TO-SPEECH (STS)

711 or 1-866-280-2052 (Spanish only)
711 or 1-866-280-2055 (English only)
Specially trained relay operators serve as the speech-disabled user's voice and repeat his/her responses to the called party. Relay speech-to-speech (STS) operator training helps speech-disabled users to be heard and understood. There may be instances where an STS user will be asked to repeat his/her message to ensure that it is conveyed correctly.

Puerto Rico Relay Service is provided by Sprint Relay. © 2020 Puerto Rico Relay - All rights reserved

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.