RELAY SERVICES

HOW RELAY WORKS

New York Relay Service uses state-of-the-art technology to bring relay services to customers.
 
To learn more, click here.

FOR TTY USERS

For people with a hearing loss who use a TTY (teletypewriter), click here

FOR VOICE USERS

Voice users to anyone who has a hearing loss or a speech disability, click here

SPEECH-TO-SPEECH

For people with a speech disability or speech loss,
click here

VOICE CARRY-0VER

For deaf or hard-of-hearing people who prefer to speak during phone conversations and read conversations on a TTY screen, click here

HEARING CARRY-OVER

For callers with hearing who are unable to speak to listen to the person, click here

OTHER SERVICES

To learn more about other features that Puerto Rico Relay offers, click here

Puerto Rico Relay Service is provided by Sprint Relay. © 2020 Puerto Rico Relay - All rights reserved

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.