The following is a list of locations where Puerto Rico Relay has provided with the installation of Public TTY Stations for use of deaf, hard of hearing and speech impaired users. If you know of other locations with Public TTY Stations that can be included in this list, feel free to inform it in writing to the following e-mail address: View more information at our contact section.
Accessible TTY’s 
  • Sprint Caribe 
  • Las Americas Mall ( Public TTY Phone) 
  • Caribe Mall- Ponce ( Public TTY Phone) 
  • Luis Muñoz Marín Airport 
  • Department of Special Education 
  • Office of Senate 
  • Senate Guide Tourists 
  • Vocational Rehabilitation Office- Santurce 
  • Office of Ombusdman for the Handicapped 
  • Popular Bank 
  • Medical Card System 
  • University of Puerto Rico- Rio Piedras Recint 
  • Speech Therapy and Pathology- Medical Center 
  • Ports Authority 
  • Deaf Center- Guaynabo 
  • CRIM- Rio Piedras 
  • Office of the Ombusman for Patient 
  • State Commission of Elections 

Puerto Rico Relay Service is provided by Sprint Relay. © 2020 Puerto Rico Relay - All rights reserved

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.