FOR RELAY CUSTOMERS

CUSTOMER PROFILE

A Customer Profile saves the caller's preferences, which range from their preferred method of communication.
LEARN MORE

PUBLIC TTY STATIONS

List of locations where Puerto Rico Relay has provided with the installation of Public TTY Stations for use of deaf, hard of hearing and speech impaired users
SEE LISTS
CONTACT US

APTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. Although IP Relay, Fed IP & CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svcs. T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency svcs through IP Relay, Fed IP, & CapTel.   Sprint is a registered trademarks of Sprint Communications, Inc. ©  2021 Sprint.  CapTel is a registered trademark of Ultratec, Inc. All other marks are property of their respective owner.