FOR RELAY CUSTOMERS

CUSTOMER PROFILE

A Customer Profile saves the caller's preferences, which range from their preferred method of communication.

PUBLIC TTY STATIONS

List of locations where Puerto Rico Relay has provided with the installation of Public TTY Stations for use of deaf, hard of hearing and speech impaired users

Puerto Rico Relay Service is provided by Sprint Relay. © 2020 Puerto Rico Relay - All rights reserved

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.