The purpose of the program is to loan special telephone device to qualifying Puerto Rico citizens. Eligible applicants will be loaned one device.
 
To qualify for this program, you must:
 
  1. Be a resident of Puerto Rico.
     
  2. Be deaf, hard of hearing, or have a speech disability as certified by a physician, audiologist or speech language pathologist.
     
  3. Have a residential phone line or high speed internet access.

EQUIPMENT DISTRIBUTION PROGRAM

Puerto Rico Relay Service is provided by Sprint Relay. © 2020 Puerto Rico Relay - All rights reserved

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.